TRACKSS Cancellation & Refund Policy

You have the statutory right to cancel your registration with us, for any reason, within 14 working days beginning with the day we receive your registration forms. Outside of this time we are not obliged to offer a refund.

We are here to help when this happens.

To cancel a registration please contact us preferably by email to: You will need to provide the email address registered with your account and confirm the registration you wish to cancel.

Alternatively you can ring us at our office on 01249 655650.

You will receive a full refund of the price you paid for the registration. We will process the refund due to you as soon as possible and, in any case, within 14 working days of your request for a refund.

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